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Privacy Statement

Buzzy's Bow Wow Meow maintains high standards of confidentiality for its clients and potential clients. To this end, Buzzy's Bow Wow Meow does not sell email or mailing address lists to outside companies.

Security Statement

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Our Products

Due to the ever changing nature of our products, please note that the actual size, color, and packaging of our products may vary from the product photographs on this website. Buzzy's Bow Wow Meow does its best to keep the images on the site up to date and accurate to what is in stock at the store.

Shipping and Delivery

Buzzy's Bow Wow Meow ships out of Narberth, PA to the Continental (48) United States. Your items will ship out within 24 hours of your purchase via UPS. Sorry but we cannot ship to P.O. Boxes

Shipping costs are calculated based on your purchase total, and will be automatically displayed on the checkout page before you submit your final order for purchase. Please reference the chart below for approximate shipping costs.

Order Total

Ground Shipping

$0 - $25

$6.95

$25.01 - $50

$8.95

$50.01 - $59.95

$10.95

$59.96 and up

FREE*

PLEASE NOTE:
Additional shipping charges apply.

 

If you are trying to estimate when a package will be delivered, please note the following: credit card authorization and verification must be received prior to processing.

PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state (Pennsylvania) orders will be charged 6.0% sales tax.

Satisfaction Guarantee

It is our mission to make sure our customers are 100% satisfied with their purchase. If for any reason you wish to return and/or exchange any item, carefully read our policy below.

30-Day Return and Exchange Policy

If you are not completely satisfied with your received merchandise, or if an item has been damaged during shipping, you may return it within 30 business days of the date of purchase for a full refund and/or exchange.

When returning merchandise, your original authorized credit card will be credited once your return is processed. Any exchanges totaling more than the original purchase will be charged to your original authorized credit card (plus shipping and handling).

All items must be in their original packaging and include all parts and accessories included. Treats and snacks may be returned only if unopened and not damaged in any way. Since lost return shipments are the responsibility of the customer, be sure to obtain a tracking number from the courier for the return shipment.

To Return or Exchange

If you wish to return or exchange a product, please fill out the online returns and exchanges form. We will respond to your request shortly.

PLEASE NOTE: You may not return or exchange products bought online in our retail store. Any product bought on our Web site must be returned or exchanged via the policy stated above.